Air Source Heat Pump
Heat pump with air source heat source for indoor and outdoor installation.
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Rated heating power: 12.7 - 20.6 kW
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Flow temperature up to 65 °C
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Ideal for retrofits
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Low operating noise
Environmentally Responsible Heat Pumps – Find out more about the different options and benefits!
Rated heating power
12.7 - 20.6 kW
High Flow Temperature
Up to 65 °C
Low operating costs due to high COP
Efficiency according to EN 14511 up to 4.0 (A7/W35)
Low operating noise
Thanks to the radial fan, noise-optimized design of the device and night mode with reduced fan speed
High efficiency at every working point thanks to RCD system
Refrigerant Cycle Diagnostic System in Combination with Electronic Expansion Valve
Mono mode is possible
With a heat output of 12.7 to 20.6 kW for heating and hot water
Matching Product Accessories
For quick and easy hydraulic connection
Energy Statement
Built-in
Effective defrosting
By reversing the refrigerant circuit
Easy-to-use Vitotronic control unit
With plain text and graphic display
Remote control and remote monitoring
Provides connection to Vitocom 100 and Vitocom 300
A cascade of five devices is possible
Power up to 92.5 kW
Optional installation of an instant water heater
For heat pumps installed indoors
Vitoconnect Web Interface
Controlled via the ViCare app (accessory)
The Vitocal 350-A air-source heat pump is ideal for retrofitting thanks to its flow temperature of up to 65 °C
The Vitocal 350-A air source heat pump with a thermal output rating of 12.7 to 20.6 kW is particularly suitable for retrofit projects. Thanks to the improved steam injection during the compression process (EVI cycle), flow temperatures of up to 65 °C can be achieved – even at windy outside temperatures. This means that Vitocal 350-A is also suitable for installation in older heating systems with radiators. To increase efficiency, we recommend replacing individual radiators with ultra-low temperature ones.
The Vitotronic 200 control unit has an integrated cascading function for up to five air source heat pumps. A heat output of up to 92.5 kW is therefore possible to meet high heat demands.
Depending on the system configuration, the higher flow temperature allows the water temperature in the DHW cylinder to reach a temperature of up to 55 °C. This allows the Vitocal 350-A to provide a particularly high level of DHW convenience. Vitocal 350-A achieves a high flow temperature of 65°C even at an outdoor temperature of -10°C.
An electronic expansion valve and RCD (refrigerant cycle diagnostics) system ensure the extremely high level of efficiency of Vitocal 350-A throughout the year. It provides a high COP of up to 4.0 (according to EN 14511 at A7/W35). This ensures a high annual efficiency and very low operating costs.
Vitocal 350-A can be installed both indoors and outdoors. The three-stage radial fan of the heat pump is particularly quiet. In addition, the flow-optimized air ducts and sound-insulated housing also make the Vitocal 350-A extremely quiet. During night operation, the multi-stage fan control unit further reduces the fan speed and thus the noise level.
The EHPA quality mark serves as a confirmation of COP (coefficient of efficiency). The German EHPA Quality Mark Committee has confirmed that the Vitocal 350-A heat pump from Viessmann meets the requirements of the EHPA quality mark.
Information & Certificate
European Heat Pump Association
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- Heat pump with air source, monomode with a heat output of 12.7 to 20.6 kW for hot water and central heating
- Flow temperature: up to 65 °C
- Low operating costs due to high COP (coefficient of performance) according to EN 14511 up to 4.0 (A7/W35)
- Low operating noise thanks to radial fan, sound-optimised instrument design and reduced fan speed night mode
- Energy efficiency class: A++ / A+ (with rated thermal output: 12.7 kW) or A+ / A+ (with rated thermal output: 16.7 and 20.6 kW)
*Energy efficiency class according to Commission Delegated Regulation (EU) No 811/2013 for heating, medium climatic conditions – application at low (35 °C) / medium (55 °C) temperatures.
Integrated range of solutions for Vitocal 350-A
Benefit from value-added and digital services from Viessmann's integrated range of solutions.
Viessmann Heat
Viessmann Wärme is our heating system rental service - ideal for those who want to enjoy superb heating comfort without having to buy a boiler.
ViShare
Smart electricity tariffs for your home. Flexible, environmentally friendly and 100% renewable. The electricity tariffs are set by Energy Market Solutions GmbH (EMS), a contractual partner of the ViShare Energy Community and a subsidiary of the Viessmann Group.
Funding professional
The Viessmann FörderProfi service streamlines and simplifies the entire subsidy process, from application to payment.
The ViCare app
The ViCare app provides intuitive heating control. Green for go - the user can see at a glance in the app whether their heating system is working as it should.
The ViGuide app
ViGuide is an application for sales partners. It has numerous functions for monitoring and managing systems in both detached and multi-family houses, as well as providing quick access to the technical service.
Vitoconnect
Vitoconnect is the interface between the boiler and the app - a prerequisite for controlling the heating system via smartphone and tablet. It also enables remote system maintenance for contractors via the Vitoguide app.
wibutler
wibutler is a manufacturer-independent smart home control centre that connects products from different manufacturers and enables their control and automation through apps.
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Easy to manage
Clear, user-friendly, intelligent: Vitotronic offers the perfect functionality for fast and precise control of any heating system.
Connection
The heat pump is conveniently controlled via Vitoconnect for internet connection and control via the ViCare app.
Product details
| Rated heat output (kW), operating point A7/W35 (according to EN 14511) |
Type AWHO/AWHI 351.A10: 12.7 kW | Type AWHO/AWHI 351.A14: 16.7 kW | Type AWHO/AWHI 351.A20: 20.6 kW |
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| ε Efficiency Ratio (COP) A7/W35 |
Type AWHO/AWHI 351.A10: 4.0 | Type AWHO/AWHI 351.A14: 3.8 | Type AWHO/AWHI 351.A20: 3.4 |
| Energy efficiency class* |
12.7 kW: A++ / A+ | 16.7 and 20.6 kW: A+ / A+ * In accordance with Commission Delegated Regulation (EU) No 811/2013 for heating, medium climatic conditions – low temperature application (35 °C) / medium temperature application (55 °C) |
| Energy efficiency class, hot water heating |
– |
| Applications |
Detached houses, new construction and modernization projects |
| Surgery |
Vitotronic 200 control unit with text and graphic display; can be controlled via the ViCare app |
| Hot water heating |
An additional DHW cylinder is required, which provides a high level of DHW convenience. |
| Additional features |
Especially suitable for retrofit projects with a flow temperature of 65°C, even at low outdoor temperatures in winter. |
| Product cross-section |
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