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Viessmann Customer
Service

Bild: © NicoElNino / Shutterstock.com

Viessmann Customer
Service

  Bild: © NicoElNino / Shutterstock.com

With us, your heating is in the best hands. Our customer support team is available 24 hours a day, 7 days a week, offering comprehensive service.

Kundendienst-Hotline

Viessmann Schweiz AG

Hotline für Oel- und Gasheizungen, Wärmepumpen, BHKW, Solarthermie, Holzfeuerungen < 170 kW und PV

+41 848 88 88 90

Kundendienst-Hotline

Viessmann Schweiz AG

Hotline für Oel- und Gasheizungen, Wärmepumpen, BHKW, Solarthermie, Holzfeuerungen < 170 kW und PV

+41 31 818 1614

Viessmann Customer Service

Comprehensive support from our service
engineers

Viessmann (Switzerland) AG’s customer service team offers comprehensive services in collaboration with Viessmann service partners. The factory customer service team consists of approximately 100 service engineers and approximately 40 partner companies, represented throughout Switzerland.

Modern resources and highly qualified technical specialists, as well as a competent team in the planning department, ensure constant availability and allow us to receive satisfied customers every day.

Our service hotlines are available 24 hours a day, 365 days a year. In emergency cases, we’ll troubleshoot and repair your heating system, even outside of business hours.

Please send your request by email to : service-ch@viessmann.com.

 Image: © A. and I. Kruk / Shutterstock.com

Maintenance contracts

Your heating system deserves regular maintenance: Functional heating systems are essential in every home and ensure a pleasant indoor climate. To ensure your heating system remains functional for a long time, regular maintenance is essential.

During this inspection, a technician can identify and correct any potential malfunctions early. When signing a maintenance contract, the agreed-upon services are specified in the agreement and performed regularly at predetermined intervals.

In order to serve you in the best possible way, you can choose from different contract forms.

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Troubleshooting with one-time maintenance

Take advantage of our current promotion for troubleshooting and maintenance of your Viessmann appliance. The one-time troubleshooting and maintenance service costs CHF 715.00 plus VAT.

To take advantage of this offer, please complete our online order form. Please use the following link:

Note: This fixed price, as described above, covers troubleshooting and maintenance in a single transaction. Additional repairs and parts required will be charged separately.

One-time maintenance of your heating appliance

Take advantage of our current service promotion for your Viessmann heating appliance. The one-time service costs CHF 530.00 plus VAT and includes a service kit (*).

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Take advantage of our current promotion on servicing your Viessmann appliances.

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Take advantage of our current promotion on servicing your Viessmann appliances.